PRO Return

Convenient returns for your customers

Automate parcel returns and save time!

What is PRO Returns?

PRO Returns is a service that allows you to automate the process of returning products purchased from an e-shop.

Automation encompasses both sides of the process: the seller has control over all returns. At the same time, it gives the buyer the ability to submit a return online and track the various stages of the process.

First 14 days free of charge, thereafter PLN 19.90 net/month

Did you know that 90% of people who have had a positive experience with returning goods say they would be happy to use the retailer again?

What we provide to the seller

A simple returns process can be used as an effective tool to help your business stand out from the competition. By making it easy to return a purchased product, your customer is more likely to use your services again, as well as recommend your e-store to other consumers.

What we provide for e-shops:

an automated returns management process,
complete control over the implementation of returns,
the possibility of analysing the factors leading to returns,
ready-made email notifications sent to your customers,
the ability to accept, reject returns and track their status,
the most popular carriers: InPost, DPD, DHL, UPS, Poczta Polska.

Did you know that 64% of customers have the highest preference for Rewards on Points out of all the return options.

What do we provide to the buyer?

easy return process,
a short form to fill out without having to create an account,
waybill for the return shipment attached to the email,
packing guide for return shipments,
return status notifications and traceability of the return shipment.

Benefits for e-shops with PRO Returns

time savings for the retailer by automating the returns process,
up to 40% more new customers,
accepting returns on your terms, you decide the cost, the return period and the available shipping methods,
increasing sales by up to 30% among returning customers, building satisfaction and loyalty among buyers.