Check out additional Apaczka PRO service packages for e-commerce
All orders in one convenient place
Online formalities
Assistance in solving complex cases
Personalising communication with your customers
Satisfied customers with after-sales service
More time to develop your business
Personalise communication with your e-shop customers
Increase sales in your e-shop
Give your email messages a personal touch
Create a customised tracking page with your brand logo and colours
Monthly subscription, no technical fee
Complete control over realisation of returns
Analysis of the reasons for returns
Ready-made notifications to your customers
The most popular carriers: DPD, DHL, UPS, Poczta Polska
Dedicated helpline for rapid contact with a consultant
Priority handling of form intake
Complaint support-assistance with complaints
Support from the technical team Individual meetings
Allegro Smart orders without limit
Allegro service parcel machines InPost, DPD, Poczta Kurier 48
Damage claims for Allegro shipments in the system
One place to track all shipments
Monthly subscription + technical fee PLN 0.19 net per package
Shipments under own contract no limit
Dedicated technical support
Own contracts of DPD, FedEx, InPost, DHL
Monthly subscription+technical fee PLN 0.19 net per package
Apaczka PRO
PRO Brand
Personalized e-mails with shipment status
Personalized tracking page
Personalized map of sending and receiving points
PRO Returns
Automated returns management process
Full control of the return at every stage of the process
PRO Help
Priority customer service
Dedicated helpline
Support in handling complaints
PRO Smart
Allegro Smart unlimited shipping
Allegro parcel locker service
PRO Self
Shipping of shipments under the terms of own contracts with carriers, without limits
Domestic shipments
Gain access to 16 major courier companies. Hand deliveries, parcel lockers and access to 130,000 shipping and collection points.
Foreign shipments
Air, sea, rail and road transport. Support with customs clearance. Average delivery time in the European Union – 3 days.
Pallets and half-pallets
Transport of pallets and non-standard loads in Poland and abroad. Wholesale shipping actions. Possibility of shipping insurance.
Integration with platforms
Over 50 integrations and plugins for your e-store, including: WooCommerce, Shoplo, BaseLinker, Shopify.
Create a free account and evaluate shipments for free
Take advantage of an intuitive shipping form.
Do you want to receive an offer tailored to your business? Fill out the form. We'll call you back within 24h.
How many parcels do you send monthly?*
up to 2020-50more than 50
How many pallets do you send monthly?*
I don't send1-55-20more than 20 I agree to receive commercial and marketing information on products and services offered by Alsendo sp. z o.o. based in Warsaw via the following communication channels: e-mail, SMS/MMS, telephone calls.(more) The consent given may be withdrawn at any time, but the processing carried out on the basis of the consent before the withdrawal remains lawful. For more information on the processing of your personal data, including your rights, please see our Privacy Policy.
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*net prices do not include the current fuel surcharge
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